It went though a diagnostic routine and eventually produced a report which said:
1. It told me that my PC could handle Vista, which was not a surprise, but
2. It then produced a list of things on it that a) would not work with Vista, like the IBM Trackpoint mouse and McAfee Firewall, which it then told me, would never work with it. Amazingly, the list included some of their own products like MSN Messenger which would not work with it - so much for backward compatibility!
3. It then produced an enormous list of things which would not work without tweaking, many of which it would be embarrassing if they did not work. The responsibility for making these work was apparently entirely down to me. Surely, they should be making their product work with what's out there?
4. It was kind enough to create a task list of things I needed to do to make Vista work properly which I estimate would be at least a month's work to find out what the items were, plus contacting the software or hardware vendors to find if they had Vista compatible new drivers and then to download and install them. I really don't think I have either the time or the patience to go through the process which will also cost quite a lot of money to upgrade to Vista, not to mention cost terms of in techie help if I get into trouble, just to get their new product to work.
Obviously it is just a ploy to get you to invest in a complete and very expensive suite of Microsoft products and ditch the investment of money, time and effort you have made in other provider's products, since they will not guarantee that they will work with Vista.
Basically my conclusions from this report is that anybody with any sense should not touch it with a barge pole. It is too big, too expensive, and will kill a lot of the investment you have made in other software, plus it is far too much work to get your PC running again properly. As far as I can see I am well served with the operating systems (XP) and software I have currently in use for the foreseeable future. (Apparently, one of the worries Microsoft have is that many IT Directors are saying they have had enough problems getting people upgraded to XP and Office 2003, to be wanting to change before 3 to 5 years from now!)