There were the usual problems of non-medical staff such as porters etc who were out of control due to bad management and a general lack of direction for technical Engineers etc.
The worst situation and happily not part of my remit was the ineffectiveness of the administration management and their arrogance towards medical and all other staff.
It is this very group that has been a growth business in the past ten years, they now appear to have the single task of making “target” figures look as if the Government reforms are succeeding (as if!!)
Engineers should manage Engineers, maintenance staff manages maintenance staff and most importantly nurses and Doctors must have an extended career path where they grow into executive management of health care.
How can we charge an escapee from the London School of Economics? With being executive management of NHS centres of health?
Train medical staff in to senior management roles.