Yesterday I received a text message asking me to call my bank, Lloyds TSB, an 0800 number was given.
I called the number and was given the 'third degree' by someone who had great difficulty understanding what I was saying. (Yes Invis I know I'm a "Northener" but as it happens I don't have a Yorkshire accent)!
After 5 minutes of confusing conversation I asked where I was calling. INDIA was the reply!!!!! I hung up.
What has annoyed me is that Lloyds are getting a call centre in India to handle their business. I don't agree with companies doing this and will investigate other banks until I find one that gives employment to people in Britain and then move my account to them.
Many of the call centres over here were set up in areas that have suffered from mass unemployment through the decline of traditonal industries. Areas such as the North East, West and South Yorkshire. Maybe if everyone did this companies like Lloyds and Norwich Union would think again.
Rant over!! <img src="/images/graemlins/wink.gif" alt="" />