If you feel as strongly as I do about this injustice to us, please add your name and pass on to everyone that you know that uses this line, and send on to firstname.lastname@example.org
You introduced a new timetable on the 10th December which for the travellers the alight at Rainham station was pure heaven, for the first time in years, we actually had trains that we could get on.
In Rainham there has been a regeneration of the housing boom, with new houses being built from Dagenham Dock up to Purfleet, but the train service that we have could not cope with this, consequently 4 carriage trains and irregular train times meant that in rush hour from 06:30 the trains that are 4 carriages only by the time they reached Rainham were packed solid, and we have to fight to get on, because the next train maybe 15 minutes later, and of course this would also be 4 carriages.
So with the introduction of the new timetable not only did we have a better service with trains being 10 minutes apart in rush hour, but they were also 8 carriages, which meant that when they pulled into Rainham not only could you get on, but you were more likely to get a seat !.
Now to my horror, you say customers have been complaining, and you are going to revert back to the old timetable, which I have been told that for us at Rainham we are back to 4 carriages, packed trains, and an irregular service.
If you must revert back to the old timetable I for one do not mind about the irregular service, but to have 4 carriages back on this line is ridiculous. The surveys that have been carried out at Rainham have all told the same story, our trains are too packed.
Thats Progress for you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Resident of Rainham and frequent Traveller on the 'Misery Line'